About us
About AnnMarie’s Care
Private live-in care across South West London and Surrey, built on one idea: care should fit around the person, not the person around the care service.
The starting point
Why AnnMarie’s Care exists
Most people, asked plainly, say they would like to stay at home. Far fewer are given a realistic way to do it.
What usually happens instead is a sequence of small compromises. Fifteen-minute visits from a rota of people who never quite learn the routine. Family members driving across London at ten at night. A hospital discharge that arrives faster than anyone can arrange support. And then, often after a fall, a decision made quickly that nobody actually wanted.
AnnMarie’s Care was started on a straightforward belief: that excellent care and an ordinary life at home are not alternatives. A person can be properly supported — safely, professionally, around the clock — and still make their own tea, keep their own routine, sleep in their own bed and be the person their family recognises.
That requires the right carer rather than an available one, time taken over matching, consistency rather than a rota, and a provider who treats carers as professionals because a well-supported carer delivers better care. None of that is complicated. It is simply harder to do well, and it is the whole reason this company exists.
Our philosophy
Care should fit around the person — not the person around the care service.
In practice that means we start from the day someone already has, rather than from a template we need them to fit. If breakfast has been at half past nine for forty years, the care plan works around half past nine. If the dog gets walked before the news, the dog gets walked before the news. These sound like small things. They are the difference between being looked after and being managed.
Our values
What we hold ourselves to
Dignity
Care is delivered the way you would want it delivered to your own mother or father.
Respect
It is someone's home, not a workplace with a person in it. We behave accordingly.
Consistency
The same carer wherever possible. Continuity is the thing that makes care feel safe.
Compassion
Patience on the difficult days, and the good sense to know which days those are.
Independence
We help with what is hard and step back from what isn't. Doing too much takes something away.
Reliability
Turning up, on time, every time, is the foundation everything else is built on.
How we work safely
The checks behind the person at the door.
Insurance certificates, training records and our safeguarding policy are available on request. If anything here is unclear, ask us — being able to check is the point of publishing it.
Read our safeguarding policyEnhanced DBS checks
Every carer holds a current enhanced DBS certificate, checked by us before any placement begins.
References taken up
Employment history and references are verified directly, not accepted at face value.
Right to work confirmed
Documents are seen and recorded for every carer we place.
Training
Induction covers safeguarding, moving and handling, medication, infection control and dementia awareness, with refreshers scheduled.
Fully insured
Public liability and employer's liability cover is held and available on request.
Regulation
CQC registration information coming soon. We will publish our registration details here as soon as they are confirmed, and we will not describe ourselves as regulated until they are.
Where we work
We cover South West London and north and east Surrey, close enough that management can come out when it matters. If you are just outside our area, call us on 0800 000 0000 and we will tell you honestly whether we can support you well.
Let's talk about what your family needs.
One conversation, no pressure, and an honest view of whether live-in care would help. If we think something else would suit you better, we will tell you.
or call 0800 000 0000Monday to Friday, 8am – 6pm